4. Returns and Refunds:

Q: 4. Returns and Refunds:

What is the return policy? Freshmart offers a return policy for most items within 7 days of delivery. Items must be unused, in their original packaging, and in resalable condition. Perishable items, however, may not be eligible for return. How do I initiate a return? To initiate a return, go to the "Orders" section of the app, select the order containing the item you wish to return, and click on "Return Item." Follow the instructions to complete the return process. When can I expect a refund after returning a product? Refunds are typically processed within 7-10 business days after the returned product is received and inspected. The refund will be credited to the original payment method.

What is the return policy? Freshmart offers a return policy for most items within 7 days of delivery. Items must be unused, in their original packaging, and in resalable condition. Perishable items, however, may not be eligible for return.
How do I initiate a return? To initiate a return, go to the “Orders” section of the app, select the order containing the item you wish to return, and click on “Return Item.” Follow the instructions to complete the return process.
When can I expect a refund after returning a product? Refunds are typically processed within 7-10 business days after the returned product is received and inspected. The refund will be credited to the original payment method.